How Flight Wise handles your information
This page explains what personal information we collect, how we use it, and how you can contact us about your privacy rights.
Information We Collect
When you submit an enquiry or contact form, we may collect your name, phone number, email address, travel route, travel dates, passenger details, cabin preference, and any message you choose to send us.
How We Use Your Information
We use your information to respond to enquiries, search for relevant flight options, contact you about fares, process booking requests, provide customer support, and improve our services.
Sharing Your Information
We may share necessary travel or contact details with airline partners, booking providers, payment providers, or service providers when needed to help complete your enquiry or booking. We do not sell your personal information.
Email And Phone Communication
By submitting a form, you agree that Flight Wise may contact you by phone, email, or WhatsApp about your enquiry. You can ask us to stop contacting you at any time.
Cookies And Website Data
Our website may use basic cookies or analytics tools to understand site traffic, improve performance, and support a better browsing experience. You can control cookies through your browser settings.
Data Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure. No online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We keep enquiry and booking information only for as long as needed for business, customer service, legal, accounting, or reporting purposes.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the use of your personal information. To make a request, contact us using the details below.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact Flight Wise using the details below.
Email: support@flightwise.com
Phone: +44 2039 001477